Thinking of leaving TISA?
We are sorry that you are looking to leave TISA. If there is anything that we can do to serve you better, please reach out to us.
Moving to another operator
If you wish to move to another operator and keep your number, you can request a PAC (Porting Authorisation Code) from us by texting PAC to 65075. Your should receive the code within 1 minute.
Cancelling your service
If you wish to cancel your service with us and do not wish to keep your number, you can request a STAC (Service Termination Authorisation Code) from us by texting STAC to 75075.
You have to be in UK to request a PAC or STAC code.
If you need any help, please do not hesitate to contact us.
If you have requested a PAC or STAC from us and changed your mind, please get in touch with us and we will do our best to help you. Please note that PAC and STAC codes automatically expire in 30 days if not used.