Business Call Management

Never Miss a Business Call

Route incoming calls to any number, any device, anywhere. Keep your business connected with instant call forwarding that works even when your phone is off.

30s Setup
£0 Cost
2 Methods
View USSD Codes Device Settings
Forwarding Options

Four Ways to Forward Your Calls

Choose the forwarding method that suits your workflow. Activate any combination to ensure every call reaches the right person, every time.

Forward All Calls

Every incoming call is instantly redirected to your chosen number. Ideal when you are working from another location or device for the day.

Unconditional

Forward When Busy

Calls divert automatically when you are already on another call. Never send a client to voicemail during peak hours again.

On Busy

Forward When No Answer

If you do not pick up within the ring time, calls forward to a colleague or reception. Perfect for teams with shared responsibilities.

No Answer

Forward When Unreachable

Calls redirect when your device is off, in airplane mode, or out of coverage. Your business stays reachable even when your phone is not.

Unreachable
Instant Activation

Activate with USSD Codes

Open your phone dialler, type the code, and press call. Forwarding activates instantly. Replace number with the full destination number including country code.

Forward All Calls
Unconditional forwarding
Activate **21*number#
Cancel ##21#
Forward When Busy
Diverts when on another call
Activate **67*number#
Cancel ##67#
Forward When No Answer
Diverts after ring timeout
Activate **61*number#
Cancel ##61#
Forward When Unreachable
Phone off or no signal
Activate **62*number#
Cancel ##62#
Step by Step Guides

Set Up via Device Settings

Prefer using your phone settings instead of USSD codes? Follow these straightforward steps for iPhone or Android.

iPhone
iOS 15 and later
1
Open Settings on your iPhone.
2
Scroll down and tap Phone.
3
Tap Call Forwarding and toggle it on.
4
Tap Forward To and enter the destination number including the country code (e.g. +447...).
5
Press Back. Forwarding is active when the toggle shows green and a phone icon appears in the status bar.
Android
Samsung, Pixel, and other devices
1
Open the Phone app and tap the three dot menu (or Settings).
2
Tap Settings, then select Supplementary services or Call forwarding.
3
Select Voice call if prompted.
4
Choose the forwarding type: Always forward, When busy, When unanswered, or When unreachable.
5
Enter the destination number with country code and tap Enable or Turn on. A confirmation message will appear.
Common Questions

Frequently Asked Questions

Does call forwarding cost anything extra?
Activating call forwarding itself is free. However, forwarded calls are charged at your standard tariff rate for the outgoing leg to the destination number. If you forward to a UK mobile, standard UK call rates apply. International forwarding destinations will be charged at the applicable international rate.
Can I forward calls to an international number?
Yes. When entering the destination number in the USSD code or device settings, use the full international format including the country code (e.g. +971 for UAE, +1 for the US). International call rates will apply for each forwarded call.
Can I use multiple forwarding types at the same time?
Yes. You can combine conditional forwarding types. For example, set forward when busy to one number and forward when no answer to another. Note that if you activate forward all calls, it overrides the conditional types since every call is redirected before the phone rings.
How do I check which forwarding is currently active?
Dial *#21# to check unconditional forwarding, *#67# for busy, *#61# for no answer, and *#62# for unreachable. Your phone will display the current status and destination number for each type.

Need Help Setting Up?

Our business support team can configure call forwarding for you remotely, or walk you through the process step by step.

WhatsApp Us Call Us
01908 737 500 [email protected]