Emergency Services

Emergency Video Calling - Visual 999

Emergency video calling services for deaf and hard-of-hearing individuals. Communicate directly with emergency services using British Sign Language (BSL) or through a BSL interpreter.

Emergency Video Calling Visual 999 Service
Free Emergency Access
  • No cost to use
  • Doesn't use mobile data
  • BSL interpreter available
  • 24/7 emergency access

British Sign Language Emergency Services

Video Calling

Direct video communication with emergency services using British Sign Language.

BSL Interpreter

Professional BSL interpreters available to facilitate communication with emergency services.

Accessibility

Designed specifically for deaf and hard-of-hearing individuals to access emergency services.

How to Access Emergency Video Calling

Website Access

Visit the dedicated emergency video calling website for immediate access.

999bsl.co.uk
Android App

Download the emergency video calling app from the Google Play Store.

Google Play Store
iOS App

Download the emergency video calling app from the Apple App Store.

Apple App Store

Important Service Information

Service Features
  • Completely Free: No charges for emergency video calls
  • No Data Usage: Service doesn't use your mobile data bundle
  • 24/7 Availability: Emergency services accessible around the clock
  • Professional Support: Trained BSL interpreters available
Who Can Use This Service
  • Deaf individuals
  • Hard-of-hearing individuals
  • BSL users
  • Anyone requiring visual emergency communication

How Emergency Video Calling Works

1. Access Service

Open the website or mobile app to connect to emergency video calling services.

2. Start Video Call

Begin a video call directly with emergency services or connect through a BSL interpreter.

3. Communicate Emergency

Use BSL to communicate your emergency situation and receive appropriate assistance.

Need Help with Emergency Video Calling?

For support with accessing emergency video calling services or technical assistance.

Support Email

hi@tisa.one

For technical support and service enquiries

Support Phone

+44 1908 737 500

Monday - Friday 9:30 AM - 5:00 PM (GMT/BST)

Emergency Reminder
For Life-Threatening Emergencies: Use 999 emergency video calling immediately.
  • Fire emergencies
  • Medical emergencies
  • Police emergencies
  • Any life-threatening situation